Derrick Golf and Winter Club
Receptionist
Edmonton, AB, Canada .
full-time . October 22, 2024
Description
Job Summary
Reporting to the Reception Supervisor, the Receptionist is responsible for greeting, welcoming, and delivering exceptional customer service to members. The role includes answering calls and addressing questions and providing a welcoming environment.
The front desk reception is open from 5:30AM-11:00PM Monday to Sunday. This position requires evening and weekend availability. The potential for day-time shifts is dependent on work area needs.
Duties and Responsibilities
§ Greeting all incoming and departing members, guests, staff, vendors, contractors etc.
§ Providing excellent member service in person/over the phone
§ Maintaining/updating multiple spreadsheets
§ Assisting members with GameTime software and the Derrick Website
§ General office duties, laminating, copying, mail
§ Managing office inventory and placing orders.
§ Putting together new membership & potential membership packages
§ Making name tags, desk plates and ID/Access cards for all club employees
§ Making necessary changes to member access
§ Maintaining locker inventory lists, lost & found, and advertising monitors using Canva
§ Working with Telus Business Connect.
§ Commitment to high level of member service
§ Other duties as required.
Skills and Knowledge
· Knowledge of Microsoft Office Suite.
· Ability to time manage/multitask.
· Knowledge of TELUS Business Connect.
· Knowledge of Pitney Bows mailing system, Xerox, and other office equipment.
· Knowledge of basic security camera operations
· Knowledge of Canva, use of USB and TV operations
· Understanding Jonas software and GameTime is an asset.
Why Work For us:
· Competitive wages
· Training & Development
· Pro Shop Discounts
· Diverse and Welcoming Work Culture
Learn more about us by visiting - https://www.derrickclub.com/Our_Club/Testimonials
Compensation
$17.60 - $21.00 per hour