The Derrick Golf and Winter Club
Banquet Supervisor
Description
About The Derrick Golf and Winter Club
The Derrick Golf and Winter Club is Edmonton’s most complete family-oriented private club. Members of all ages and abilities enjoy golf, tennis, swimming, racquet sports, and a wide range of athletic and social activities year-round, all within a friendly, safe, and first-class environment.
We are currently seeking a dedicated and experienced Banquet Supervisor to join our dynamic team.
Job Summary
Reporting to the Banquet Manager, the Banquet Supervisor will liaise with the Banquet Manager, Catering Manager, and other F&B Management to ensure open lines of communication to execute all Banquets and Events to the highest Standard. Responsibilities and essential job functions include but are not limited to the following:
Duties and Responsibilities
- Assist the Banquets Manager and other supervisors with the overall operations of events and functions at the Club.
- Provide excellent customer service to members and their guests.
- Assist with promoting and maintaining a positive team environment.
- Assist with resolving issues with members.
- Staying up to date with the latest industry best practices standards based off the legislative and government mandated policy changes including hospitality, catering and sales
- Ensure all staff are up to date on changes to legislative or policy changes.
- Assist all staff to ensure they are adhering to all policies and procedures designated by the club.
- Member and guest satisfaction
- Service in a timely and professional manner
- Follow all policies, procedures and safety guidelines outlined by the Club.
- Ensure the proper handling and cleaning of equipment, glass, China, and silverware.
- Ensure immediate communication of special requests or concerns made by members and their guests to direct supervisor.
- Follow all opening and closing procedures to ensure areas are secured.
- Prepare cocktails, pour wine and beer for guests.
- Serve food and beverage and take payment as required.
- Check guest identification if they appear under the age of 25.
- Other duties as required.
Education and Experience
- Solid written and verbal communication skills
- A passion for process improvement, great problem-solving, and decision-making abilities
- Solid manager of people with a track record of building effective relationships
- Superior customer service and multi-tasking skills
- Proficient with computers
- Ability to build effective teams, inspire others to go above and beyond and provide coaching where needed.
Qualifications
- 3 or more years’ relevant working experience
- Strong knowledge of contracts, catering, and sales
- Proserve
Work Environment
- Able to work under pressure in a fast-paced work environment.
- Working directly with a diverse team of servers, chefs, and managers
- Ability to work a flexible work schedule including weekends, evenings, and some holidays.
- Standing or walking for a long period of time
- Moving and setting tables for the events
Why Work with Us
- Staff meal allowance
- Staff discounts
- Competitive wages
- Comprehensive Benefits package
- Training & Development
- Pro Shop Discounts
- Diverse and Welcoming Work Culture
Learn more about us by visiting - https://www.derrickclub.com/Our_Club/Testimonials
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